Akeman designs, builds and markets simple issue management solutions.
Akeman help businesses who have a large quantity of issues daily to manage the raising, resolving and reporting of issues in the following sectors.
- Supply Chain
- Public Sector
definition: easily understood or done; presenting no difficulty.
Akeman: If it is easy to use, it will be used!
definition: present, appearing, or found everywhere.
Akeman: All phones, tablets and computers.
definition: producing or able to produce large amounts of goods, crops, or other commodities.
Akeman: Why would you do it otherwise?
definition: A simple, user friendly, multilingual issue management solution designed to allow all your customers and colleagues to raise issues from their mobile phones.
Akeman: Makes life simpler.
A passion for issues
Empower your people to raise issues
From the minute your customers or colleagues raise an issue, they can monitor its progress allowing them to relax as they understand that the issue is being dealt with in a timely manner.
Simple to use, manage and configure
Every one of your customers and colleagues will be able to raise One Issue within seconds of logging on, minimising training requirements and improving the time to resolution.
Multi-site, multi-departmental, connected out of the box
A thin layer over your business, One Issue provides an up to the minute end-to-end comprehensive view of your current issues across all sites, departments and contractors.
Saves time and money!
You have the location, issue, description and photograph of an issue as you start it, easy sharing by department, individual or contractor, reporting across all, and fast configuration and management all help speed time to resolution and reduce repeat visits.